| Option | Value | Description |
| login_name | name | Clarify database login name for the ClearExpress server process. Default: must be supplied by administrator |
| db_password | password | Clarify database login password for the WebSupport server process. Default: must be supplied by administrator |
| db_server | name | Clarify database server name. Default: must be supplied by administrator. |
| db_name | name | Clarify database name. Default: must be supplied by administrator. |
| websrv_root | path | Absolute path to the directory containing the application server page templates. Administrator specifies this path Default directory is: ../pages for UNIX and ../../pages for NT. |
| images | path | Location of ClearExpress graphics on web site. Default: must be supplied by administrator. |
| websrv_port | port | Web server host port used by ClearExpress Web Products. ClearExpress uses a different port for each Web product; and for each Web product, the web site and application site ports are the same. Clarify provides sample files that use ports 1600-1602. |
| websrv_num_slaves | 1 | Number of processes started to process concurrent requests. Default: 1. |
| websrv_query_file | file_name | Query definition file used with ClearExpress templates. Default is: query.def. This file should reside in the directory specified in the websrv_root path. For more information about this file, refer to the Clarify eFrontOffice ClearExpress Web Product Customization Guide |
| websrv_startup_file | file_name | Startup definition file used with ClearExpress templates. Default is: startup.def. This file should reside in the directory specified in the websrv_root path. However, it is not used by WebAdmin. For more information about this file, refer to the Clarify eFrontOffice ClearExpress Web Product Customization Guide. |
| websrv_default_template | file_name | Name of the ClearExpress web product root page. Defaults are: WebAdmin =
webadmin.htm WebSupport = welcome.htm WebUser = welcome.htm |
| websrv_error_template | errorstack.htm | Name of error page template. errorstack.htm shows the full error stack, while errors.htm does not. |
| websrv_cache_template | true/false | Controls whether templates are cached. Default value: false. |
| websrv_verify_page | true/false | Windows NT only. Enables code which verifies that a template has been loaded correctly. Values: true/false. Default: false. |
| websrv_start_delimiter | <SCRIPT Language='clarify'> | Beginning delimiter for the Clarify Composition Language segment used with ClearExpress templates. By default, <SCRIPT Language='clarify'>. For more information about the Clarify composition language, refer to the Clarify eFrontOffice ClearExpress Web Product Composition Language and Query Syntax Guide. |
| websrv_end_delimiter | </SCRIPT> | End delimiter for the Clarify Composition Language segment used with ClearExpress templates. By default, </SCRIPT>. For more information about the Clarify composition language, refer to the Clarify eFrontOffice ClearExpress Web Product Composition Language and Query Syntax Guide. |
| websrv_tag_start | < | Beginning delimiter for the Clarify Composition Language segment used with HTML tags. Default: <. For more information about the Clarify composition language, refer to the Clarify eFrontOffice ClearExpress Web Product Composition Language and Query Syntax Guide. |
| websrv_tag_end | > | End delimiter for the Clarify Composition Language segment used with HTML tags. Default: >. For more information about the Clarify composition language, refer to the Clarify eFrontOffice ClearExpress Web Product Composition Language and Query Syntax Guide. |
| websrv_embedded_start_delimiter | [ | Beginning delimiter for the Clarify Composition Language substitutions used with HTML tags. Default: [. For more information about the Clarify composition language, refer to the Clarify eFrontOffice ClearExpress Web Product Composition Language and Query Syntax Guide. |
| websrv_embedded_end_delimiter | ] | End delimiter for the Clarify Composition Language substitutions used with HTML tags. Default: ]. For more information about the Clarify composition language, refer to the Clarify eFrontOffice ClearExpress Web Product Composition Language and Query Syntax Guide. |
| websrv_fts_time_out | 30 | Absolute limit on the maximum search time for FTS requests. Default: 30 (seconds). |
| websrv_fts_max_match | 50 | Absolute limit on the number of records returned from FTS requests. Default: 50 (records). |
| websrv_iis | false | Windows NT only. Manages administrative functions in IIS environment. Values: true/false. Default: false. Must be set to true in IIS environments. |
| websrv_resolve_ip | false | Controls whether clearexpsrv attempts to convert the IP address to hostname when reporting the name of the server. Default: false. Note: you must explicitly set this to true in IIS environments. |
| websrv_strict_parser | false | Controls whether clearexpsrv generates a message when concatenation operators are missing while parsing Composition Language expressions. All ClearExpress templates meet the strict requirements. Templates from previous releases do not meet the strict requirements. Values: true/false. Default: false. false turns the messaging off. |
| websrv_log | websrv.log | Log file used to store web server request information in a file. When this variable is included in the clarify.env file, output is written to the default file, named websrv.log, in the current directory. If it is commented out, the information is sent to the console. |
| websrv_show_banner | true/false | Specifies that an introductory banner message is output to either the websrv.log file or the console.The default behavior is true. If this variable is not included in the clarify.env file, the banner message is automatically output to the console. When this variable is included in the clarify.env file with a value of false, the banner message is not output. |
| websrv_show_stderr | true/false | Specifies that standard error messages are output to either the websrv.log file or the console. The default behavior is true. If this variable is not included in the clarify.env file, standard error messages are automatically output to the console. When this variable is included in the clarify.env file with a value of false, these error messages are not output. |
| websrv_show_progress | true/false | Specifies that progress messages are output to either the websrv.log file or the console. The default behavior is true. If this variable is not included in the clarify.env file, progress messages are automatically output to the console. When this variable is included in the clarify.env file with a value of false, these progress messages are not output. |
| websrv_metering | true/false | If the application id is WEBSUPPORT, controls whether metering is enabled. Metering is always enabled for the WEBUSER application domain. Default: false |
| websrv_show_access | true/false | Specifies that process requests for the server are output to either the websrv.log file or the console. The default behavior is true. If this variable is not included in the clarify.env file, requests are automatically output to the console. When this variable is included in the clarify.env file with a value of false, these requests are not output. |
| websrv_close_case | true/false | WEBSUPPORT only. Determine whether Close Case command is available in WebSupport. Values: true/false. Default: must be supplied by administrator. |
| websrv_close_case_byreporter | true/false | WEBSUPPORT only. Determines whether a contact other than the original reporter is permitted to close a case. Values: true/false. Default: false |
| websrv_autolink_urls | true/false | Controls whether clearexpsrv automatically generates hyperlinks for text starting with http:// or ftp:// for HTML encoded values. ClearExpress 2.1/2.2 only. Default: true |
| websrv_proxy | URL | Overrides the computed value of /proxy and is typically used for compatibility with SSL installations. ClearExpress 2.1/2.2 only. Default: Supplied by the administrator. |
| websrv_privatize_workarounds | true/false | WEBSUPPORT only. Determines whether workarounds are viewable when the workaround.public_ind field is non-zero. If this setting is not defined, then all workarounds associated with public solutions are viewable. ClearExpress 2.1/2.2 only. Default: false |
| websrv_encrypt_passwords | true/false | Specifies that user passwords are encrypted in the Clarify database. Default: true. For UNIX platforms and Netscape Web servers, the passwords should always be encrypted. For NT IIS, the passwords should not be encrypted. |
| websrv_debug_io | true/false | Enables trace I/O in standard output. Default=false. |
| websrv_application_id | Identifies the ClearExpress Web Produc. Values are: WEBSUPPORT and WEBUSER. Default: WEBSUPPORT. Note: For WebAdmin you must set this to WEBUSER for license management reasons. | |
| mailto | email_address | The address to which email messages should be directed. This address becomes the email address included on the WebSupport pages. |
| websrv_fts_search_domain | clrsoln,clrcase, etc. | Can be used to designate a list of search domains for FTS searches. The value should be a list of collections separated by commas |
| websrv_debug_runtime | true/false | will dump all runtime errors to the output log (typically websrv.log) which have been masked by an OR clause |
| datetime_format_tiptext | mm/dd/yy/hh:mm:ss | use to change date format on case query screen. See PD09599 |